E-learning - Self-paced

Communication for Connection

This course explores communication as a tool for building connection and inspiring others. Participants are invited to share a ‘day in the life of’ an inspirational executive as they move through a series of interpersonal interactions. The topics covered include:
• The impact of workplace relationships on performance
• Adjusting your communication style to suit the audience
• Addressing poor behaviour
• Effective negotiation
• Upwards influence
• Managing uncertainty
• Managing emotions
  • Communication for Connection
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever