This course explores six elements of emotional intelligence important for leadership, over three modules. Module 1 considers what emotional intelligence is and why it is important for your leadership. Module 2 looks at how you can better understand the emotions of others and techniques for managing your own emotions. The final module explores how you can positively influence the emotions of others and build resilience in yourself and your team. The topics covered include:
• Why it is important to be aware of our emotions and how they impact leadership decisions, behaviour and performance
• What’s involved in managing our emotions to think clearly and respond well under pressure
• Techniques for positively influencing the way others feel
• Strategies for enhanced resilience and psychological wellbeing.